Eligibility changes for the California Alternate Rates for Energy (CARE) program went into effect June 1, and customers who think they might qualify are encouraged to learn more about the program before the hottest months of the year take hold.
Every year, the California Public Utilities Commission adjusts the maximum qualifying income levels for the CARE program to reflect current federal poverty guidelines. This latest adjustment means that thousands of PG&E customers who didn’t qualify before may now be eligible for the program based on their pre-tax annual income.
CARE saves households an average of $50 per month on their gas and electric bill. Since the program’s inception in 1989, CARE customers have saved more than $5.2 billion on their energy bills.
There are currently more than 1.5 million PG&E customers enrolled in CARE. PG&E serves 15 million people in Northern and Central California.
In addition to enrolling on the CARE website, customers also can enroll through the toll-free multi-lingual assistance line at (866) 743-2273.
The CARE program is just one of the financial assistance programs offered by PG&E to help qualifying customers with their energy bills.