Posted on April 24, 2013

Shasta County: Planned Power Outage for Whitmore Customers During Substation Improvement

WHITMORE — PG&E has scheduled a planned power outage on Saturday (April 27) while crews complete a substation upgrade in this Shasta County community.

The outage is necessary so PG&E crews can safely test and place into service four new substation transformers to better serve the town.

To improve electrical reliability, PG&E crews will extensively test and then place into service four new transformers at this substation in Shasta County. (Photo by David Farris.)

The outage will begin at 8 a.m. and last as late as 10 p.m. Saturday, during which time PG&E crews will extensively test and then place into service the new equipment. PG&E has mailed letters to and is calling the 541 affected customers to inform them of the outage.

“We apologize for the inconvenience that this planned outage will have on our customers in Whitmore, but we are confident that the substation upgrades will lead to fewer outages and faster restoration when an outage does occur,” said Russ Rylee, electric superintendent of PG&E’s North Valley Division.

During a rain storm last November, a transformer bank — or set of transformers — failed at the Whitmore substation. PG&E has been using a mobile transformer bank at the Whitmore substation while crews replaced the transformer bank and installed voltage regulators. The newer equipment has a higher capacity rating, which will help reduce power outages by providing additional spare capacity should a piece of equipment fail.

PG&E continues to make significant progress in electric reliability that benefits customers throughout its service area. In the first quarter of 2013, PG&E delivered its best service reliability performance ever — with customers experiencing the fewest outages and the fastest restoration in the company’s history.

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