By Tim Fitzpatrick
PG&E’s commitment is to provide our customers with important information about their service when and how they want to receive it, and social media allows us to communicate with our customers and others quickly and efficiently. I’m pleased to be able to join the conversation – I’m officially on Twitter: @PGE_Tim. I’m joining Karen Austin, PG&E’s CIO, and a large number of representatives in the field. These local folks provide a great way to keep up with PG&E news in Chico, Santa Rosa, Stockton, Fresno and Bakersfield.
Here is what you can expect to see if you follow me on Twitter:
Telling PG&E’s Story
I’ll be sharing the good work that PG&E is doing across our 70,000-square-mile service territory as we become the safest and most reliable utility in the nation.
Sharing the Facts about PG&E
I’ve found that Twitter is a great vehicle to set the record straight. I’ll always provide our point of view in a respectful and tactful manner, but I will quickly let you know when somebody is saying something that simply isn’t true. You deserve to hear the facts.
Industry and Leadership
While I’ll be primarily sharing PG&E news, another focus of my account will be discussing utility industry news and trends from across the country. Gas and electric utilities are many things – economic drivers, job creators, providers of essential services – and local, state and national policy issues impact us and our customers. I’ll also discuss my thoughts on leadership and the role and importance of communicators in organizations.
Finally, as a new California resident, I’ll share my thoughts on life in the Bay Area, my travels around our service territory, and other personal commentary. I recently moved here from Florida and am really enjoying all that this great state has to offer.
Tim Fitzpatrick is PG&E’s chief communications officer and a vice president. Email Currents at firstname.lastname@example.org.