By Deanna Contreras
SANTA ROSA — As part of PG&E’s ongoing efforts to provide safe and reliable service to customers, contractors for the energy company will begin performing routine power pole inspections in cities and unincorporated areas throughout Sonoma County, starting with the east side of Highway 101 in Santa Rosa today (March 13).
During inspections, residents may see PG&E contractors near their property accessing wooden power poles. In some neighborhoods, utility poles are located in backyards and workers will need to gain access on to customer property. Workers will visually inspect the pole, perform a sound test to check for rotting or decay and in some cases dig around the pole to look for underground damage.
PG&E contractors wear hard hats, safety vests and carry photo identification, which they will present upon request. Contractors do not need to enter customers’ homes during these inspections. If a person claiming to be a PG&E employee or contractor shows you his or her identification and you still feel uncomfortable, call PG&E’s customer service line at 1-800-743-5000 to verify their presence in the community.
“At PG&E, our top priority is delivering safe and reliable energy to our customers. Conducting a detailed inspection of our power poles is important in delivering on this commitment,” said Dave Canny, senior manager of PG&E’s Sonoma Division.
Residents do not need to be home for pole inspections. If a power pole cannot be accessed, a card will be left by the contractor to schedule access for a future date. The inspections should not interrupt electric service. Once inspections are complete, PG&E will notify residents if additional repairs have been scheduled.
There are about 90,000 wooden power poles in Sonoma County, so inspections are expected to last through the beginning of 2018.
Email Currents at Currents@pge.com.