Posted on April 21, 2017

PG&E Safely Restores Power to San Francisco, Thanks Customers for their Patience

SAN FRANCISCO PG&E has safely restored power to all 88,000 customers impacted by a major power outage in San Francisco today (April 21). The outage was caused by equipment failure at the Larkin Substation.

The substation responsible for today’s outage is undergoing already planned extensive upgrades over the next year. The $100 million project is scheduled to be completed by early 2018. PG&E will replace and upgrade the existing infrastructure to enhance electric reliability and increase capacity to meet future power needs.

PG&E is grateful to the City of San Francisco, San Francisco Fire Department, San Francisco Police Department, San Francisco Department of Emergency Management and the San Francisco Municipal Transportation Agency for their cooperation during this incident and to its customers for their patience as it worked to make repairs and restore power.

“I’d like to extend our apologies to this community and our customers,” said Barry Anderson, PG&E vice president of Electric Distribution. “We know it was very frustrating to have a power outage of this magnitude. There was a significant equipment failure at our substation, and we worked safely and as quickly as possible to restore power to this great city.”

The equipment failure led to a brief fire at the substation located at Larkin and Eddy streets. PG&E crews, working with the San Francisco Fire Department, responded quickly to the scene and safely extinguished the fire. There were no injuries to the public or PG&E employees.

Initial information suggests a circuit breaker failed, igniting insulation, causing the fire at the substation. PG&E will conduct a thorough investigation to determine the factors that led to the equipment failure and subsequent power outage.

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"PG&E" refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation.
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