PG&E Customers


300x200 PG&E innovates
October 30, 2014

How PG&E is Using Demand Management to Make Smarter Use of the Grid

Demand response programs offer customers incentives to alter their demand at special times. With pilots in Yuba City, Jackson, Tracy and Fresno, PG&E is experimenting with sophisticated technologies to deliver peak demand reductions on a targeted local basis, rather than system-wide.

598x270 Channel of Choice: My Energy tablet
October 29, 2014

Customers Now Can Talk to PG&E Via Their Channel of Choice

Thanks to sweeping improvements of PG&E’s customer service infrastructure and technologies, customers can self-select more and more of their interactions and transactions with PG&E. In short, customers can now do business with us via their Channel of Choice.

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October 29, 2014

Rocklin: Solar Drives Big Savings for Five Star Auto Care

Rooftop solar is thriving in PG&E’s service territory and PG&E is home to more solar customers than any other utility in the nation by far. Watch how Five Star Auto Care in Rocklin is driving big savings with rooftop solar.

October 29, 2014

Stop Vampire Appliances from Taking a Bite Out of Your Budget

As Halloween nears, PG&E’s Tim Fitzpatrick reminds customers to be aware of vampire appliances, electronic devices like televisions and game consoles that continue drawing power even when you think you’ve turned them off.

598x270 Fresno Electric Center: Boris
October 28, 2014

VIDEO: PG&E Opens $28.5 Million, State-of-the-Art Electric Control Center in Fresno

PG&E has opened a state-of-the-art, $28.5 million electric distribution grid control center. By early next year, it will be one of three new grid control centers — the others in Concord and Rocklin — that will control PG&E’s 140,000-circuit-mile electric distribution system that delivers electricity to homes and businesses.

October 22, 2014

PG&E’s Focus on Customers Translates in Every Language

PG&E serves nearly 16 million wonderfully diverse Californians. As Chief Communications Officer Tim Fitzpatrick writes, the company wants to make sure it’s serving that diversity and reflecting it in how it does business.

265x145 gas SmartMeter
October 21, 2014

Smart Meters and Smart Teams Help Customers Stay Safe and Save Money

PG&E’s Customer Care group is making good on the promise of SmartMeters™ by finding innovative ways to help customers lower their gas bills and even detect leaks that could pose safety hazards.

598x270 Loma Prieta 25th: crew and earthquake damage
October 15, 2014

Twenty-Five Years Later, Impact of Loma Prieta Quake Still Felt on PG&E, Northern California

PG&E crews joined other first-responders immediately after the Loma Prieta earthquake struck Northern California on Tuesday, Oct. 17, 1989. This story looks at PG&E’s response and what happened in the hours, day and months after the quake.

598x270 SLO facilitative leadership  7965
October 13, 2014

PG&E Chief Nuclear Officer Shares Leadership Training with Community Partners

Many leaders struggle with processes and relationships and, as a result, fail to produce great results. That was the overarching message PG&E Senior Vice President and Chief Nuclear Officer Ed Halpin delivered to more than 25 community and business leaders from throughout San Luis Obispo County, who attended the two-day Facilitative Leadership course he taught in late September.

598x270 2014 Corporate Responsibility and Sustainability: ESAP 1
October 13, 2014

VIDEO: Saving Money by Saving Energy

This video from PG&E’s 2014 Corporate Responsibility and Sustainability Report looks at the Energy Savings Assistance Program, one of the ways the company works in local communities to help customers save money and save energy.

598x270 SLO Fire Safe Council
October 10, 2014

PG&E Provides $163,500 to Fire Safe Council to Reduce Wildfire Risk

With national Fire Prevention Week under way, PG&E and the Fire Safe Council of San Luis Obispo today announced a partnership to help reduce the risk of wildfire. During an event at the Mt. Lowe communications site, PG&E provided $163,500 to the council to support needed fuel reduction, infrastructure protection and defensible space projects throughout the county.

October 9, 2014

PG&E Reducing Wildfire Risk, Improving Public Access to Bucks Lake

PG&E is removing hazardous trees, along with dead and dying trees, near Bucks Lake in order to reduce wildfire risk, improve public access and boost forest health.

Dome - large
October 1, 2014

PG&E’s Smart Grid Delivers Customer Benefits, Improved Reliability

PG&E has released its third annual Smart Grid report, detailing progress the company is making in creating a 21st century electric system. The report outlines the company’s use and testing of advanced technology to improve the safety, reliability and resiliency of the power grid while giving customers new options for managing their energy and saving money.

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September 29, 2014

VIDEO: PG&E Corporation Releases Corporate Responsibility and Sustainability Report

PG&E’s 2014 Corporate Responsibility and Sustainability Report, released today, uses examples, statistics, local videos and stories that bring PG&E’s progress and commitment to sustainability to life. PG&E’s employees and customers are the centerpiece of this story.

598x270 Black Butte weather station
September 29, 2014

New Weather Station Will Benefit PG&E, Area Residents

A newly installed weather station will benefit both PG&E and San Luis Obispo County residents. The station was installed on Black Butte, a remote location at 2,620 feet of elevation four miles northeast of downtown San Luis Obispo on the Cuesta Grade. The equipment will provide critical weather data to firefighters and meteorologists.

"PG&E" refers to Pacific Gas and Electric Company, a subsidiary of PG&E Corporation.
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