Power Restoration and Customer Support for El Dorado, Madera, Mariposa, Nevada, Placer and Tuolumne Counties

Our crews are doing everything possible to bring power back to the hardest-hit communities.Deep heavy snows, blocked roads and fallen trees continue to impede access to some locations. Mudslides and falling snow and ice also increase the risks for our crews.

Customers can get updates on outages in their neighborhood through a variety of channels:   

• Access our Electric Outage Map online at pge.com/outages   
• Contact our outage information line at 1-800-743-5002  
• Customers can also log-in to their account through pge.com and sign up to receive proactive outage alerts through email, text or phone. 

Customers can get connected to support services in their community by calling 2-1-1.

“This system brought in an epic amount of snow.” PG&E crews working with local agencies and through widespread access issues to restore customers in Nevada County.

PG&E Crews Provide Aerial Patrol of Damage Assessment in Placer County

In this video, PG&E lineman JT Minto narrates a video of an aerial patrol in Auburn.

Madera County Update, 9:30 a.m., Sunday, March 5

• Customers out: 1,213
• Medical Baseline customers out: 115
• Number of outages: 26
• Warming Centers: 2
  • Sierra Vista Presbyterian Church, 39696 Highway 41, Oakhurst, CA 93644. Open daily, 6:00 p.m. – Overnight
  • Oakhurst Community Center, 3900 Road 425B (Fresno Flats Rd), Oakhurst, CA 93614. This is now an American Red Cross center operating 24 hours a day.
• Grab-and-go bags: 600 at Oakhurst Community Center, Oakhurst. Grab-and-go bags include a blanket, water, snacks and a portable cell phone charger. A warming kit with a comforter, a beanie, socks and hand-warmers are available.
• Food Bank Support: Central California Food Bank
  
  

El Dorado County Update, 9:30 a.m., Sunday, March 5

• Customers out: 1,489
• Medical Baseline customers out: 102
• Number of outages: 64
• Grab-and-go bags: 650. El Dorado County Sheriff (250). VFW, Georgetown (200). Pollock Pines Community Center (150). Mosquito FPD (50)Grab-and-go bags include a blanket, water, snacks and a portable cell phone charger. A warming kit with a comforter, a beanie, socks and hand-warmers are available.
• Food Bank Support: El Dorado County Food Bank or Placer County Food Bank
• Temporary Generation: Georgetown Library Disaster Shelter
  
  

Mariposa County Update, 9:30 a.m., Sunday, March 5

• Customers out: 785
• Medical Baseline customers out: 49
• Number of outages: 39
• Warming Centers: 2
  • Mariposa Senior Center at 5246 Spriggs Lane, Mariposa, CA 95338. Open daily, 9 a.m. – 6 p.m.
  • El Portal Community Center at 5570 Foresta Road. El Portal, CA 95318.
• Grab-and-go bags: 100. Mariposa Senior Center, Mariposa. Grab-and-go bags include a blanket, water, snacks and a portable cell phone charger. A warming kit with a comforter, a beanie, socks and hand-warmers are available.
• Food Bank Support: Merced County Food Bank
  
  

 Nevada County Update, 9:30 a.m., Sunday, March 5

• Customers out: 6,734
• Medical Baseline customers out: 482
• Number of outages: 120
• Grab-and-go bags: 500. Nevada City Library (250). Grass Valley Veterans Memorial Building (250) rerouted to Nevada County Fleet Services in Grass Valley due to road closures. Grab-and-go bags include a blanket, water, snacks and a portable cell phone charger. A warming kit with a comforter, a beanie, socks and hand-warmers are available.
• Warming Centers: 1
  • Grass Valley Veterans Memorial Hall at 255 South Auburn Street, Grass Valley, CA 95945.
• Food Bank Support: Food Bank of Nevada County
• Temporary Generation: Grass Valley Senior Center (staged). Madelyn Helling Library, Nevada City (operating).
  
  

Placer County Update, 9:30 a.m., Sunday, March 5

• Customers out: 1,098
• Medical Baseline customers out: 90
• Number of outages: 55
• Grab-and-go bags: 200. Placer County Executive Office, Auburn. Grab-and-go bags include a blanket, water, snacks and a portable cell phone charger. A warming kit with a comforter, a beanie, socks and hand-warmers are available.
• Food Bank Support: Placer Food Bank
• Temporary Generation: Forest Hill PIH, Alta Fire Station
  
  

Tuolumne County Update, 9:30 a.m., Sunday, March 5

• Customers out: 860
• Medical Baseline customers out: 52
• Number of outages: 70
• Warming Centers: 8
  • Behavioral Health Enrichment Center at 101 Hospital Road, Sonora
  • Community Resilience Center at 1824 Bay Ave., Tuolumne
  • Community Resilience Center at 18986 Ferretti, Groveland
  • Sonora Main Library at 480 Greenley Rd., Sonora
  • Lambert Community Center at 347 W. Jackson St., Sonora
  • Twain Harte Library at 18701 Tiffeni Dr. #1F, Twain Harte
  • Tuolumne City Library at 18636 Main St., Tuolumne
  • Groveland Library at 18990 CA-120, Groveland
• Food Bank Support: ATCAA Food Bank